Simpler Media Group released their 2019 “The State of the Digital Workplace Report." Document management, enterprise search, knowledge management and team collaboration tools were ranked as the most important workplace tools. Interestingly, one of the key take aways of the report was the large disparities between how important these tools are considered, compared to the effectiveness they are currently providing.
Since Lucy automatically ingests and stays updated on everything in our company dropbox, after downloading the report she was asked a few natural language questions about what the report had to share around knowledge management tools.
How important is knowledge management as a digital workplace tool?
How effective is your knowledge management as a workplace tool?
With knowledge management tools being seen as high value but needing the most improvement to be effective in the workplace, it isn't surprising that it is one of the top priorities for many businesses.
What are top workplace priorities?