We are increasingly seeing businesses prioritize the need for knowledge portals capable of linking together answers from internal documents, syndicated research and critical tools, regardless of where an employee needs access to the information.
However, the requirement to identify, upload and tag enormous amounts of content and data before, during and after the implementation process remains a huge obstacle.
AI-powered knowledge management systems now have the ability to remove time-consuming, manual processes of uploading, tagging and curation using automation.
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