Lucy exists to amaze, delight, and empower people with knowledge.
Lucy has been issued the following patents: 2017264388, 11016981, 10776367, 10482092, 10445329
Founded in 2015, Lucy® revolutionized enterprise operations with her innovative approach to knowledge management. She was created to solve one of the most urgent and overlooked problems that exists in every organization: the daily scavenger hunt for information.
Founded by Dan Mallin, Marc Dispensa and Scott Litman, Lucy champions the next frontier in knowledge management and sharing, leveraging AI to get customers the right answer, at the right time, no matter where it sits in the organization, without having to track it down or ask a colleague. She instantly frees capacity, breaks down knowledge silos and makes teams more productive - ensuring your employees’ precious time is spent driving forward the priorities that matter to your organization, not searching for information.
DAN MALLIN
Founder & CEO
Founder & CEO
Dan Mallin is a force in technology-based entrepreneurship, creating transformative tools that serve the needs of Fortune 1000 marketers and the agencies that serve them. Working with business partner Scott Litman, he’s repeatedly broken new ground in the digital marketing services space. Together, the two have grown and sold four businesses and built forward-thinking ad tech platforms that are still in use day-to-day by some of the world’s largest brands, agencies and media firms.
MARC DISPENSA
Founder & CTO
Founder & CTO
Marc Dispensa invents tech solutions that give marketing and advertising agencies a competitive digital edge. He’s a visionary serial entrepreneur with a track record of bringing new ideas to life, growing emerging companies to a position of strength, and enhancing the businesses of both clients and the agencies that serve them. Besides his business leadership and innovative mind, Dispensa also has technology know-how. He has architected and developed ad tech platforms that integrate with MediaOcean, AppNexus and Google digital ad products to drive efficiencies across the media buying and selling process for some of the world’s biggest brands.
SCOTT LITMAN
Founder & Managing Partner
Founder & Managing Partner
Scott is an entrepreneur in search of new ways technology can advance the mission of knowledge workers from sales, marketing and research & insights. From the early days of the Internet and the first websites, to business portals of the dot com era to the latest generation of artificial intelligence — Scott has a long history of building businesses that help Fortune 1000 marketers and the agencies that serve them, take advantage of cutting-edge digital transformation.
STEVE FREDERICKSON
Chief Product Officer
Chief Product Officer
Steve Frederickson creates technology to enable people, and he serves as shepherd to the future of Lucy the product. Steve is an inventor, entrepreneur, and user experience expert who brings a decade of product management and software engineering experience to the team. In past lives, he has built and launched products to a billion-plus user base in Big Tech along with founding two startups of his own. His passion is for bringing everyone to the table in order to create technology that solves real problems for real people.
CHRIS KUMSHER
Chief Financial Officer
Chief Financial Officer
LUKE BURNS
VP of Customer Success
VP of Customer Success
Luke Burns leads our dedication to world-class support in propelling each client’s experience with Lucy. His role extends from client adoption of Lucy to leveraging her for long-term business success. Luke began with the company as a customer success manager, gaining both experience and a successful track-record of managing client support, user experience and market research. Previously, he worked at Wells Fargo building relationships and servicing customers in the technology, media, telecom, and private equity industries.
LISA BERGERSON
VP of Marketing & Sales
VP of Marketing & Sales
With over 20 years of integrated marketing expertise, Lisa Bergerson leads the marketing efforts for Lucy. She is responsible for developing and executing a brand strategy geared towards growth and market leadership. Lisa brings extensive experience and a successful track-record of helping organizations grow and evolve while building a strong brand and driving sales. Prior to Lucy, Lisa has led marketing teams from startups to global corporations across a variety of industries including digital marketing, nonprofit, financial, commercial real estate and hospitality.
We exist in a market of constant change—changing technologies and changing solutions. We need to constantly evolve in an effort to always stay ahead of these changes to deliver value to our customers that our competitors cannot match.
When our clients & associates have questions or issues, we take these to heart as if they were our own. We will promptly respond and then triage to determine the appropriate process. Throughout the process, we will communicate with thoughtful urgency to understand, clarify, respond and resolve.
We are forever curious and always learning. We look for opportunities to experiment and push the envelope on what we will do next. We learn from the results of those experiments both positive and negative.
We are all shareholders. We are all in this together. Together we are building this business, and together we will share in its successes and failures; everyone has a say.
