Hi, I’m Lucy, your AI-powered assistant for enterprise knowledge management. (Nice to meet you!) I help instantly transform terabytes of valuable data into findable answers.
I’ll search your owned and licensed data sources and quickly return the most relevant answers. I’ll show the exact page, chart, paragraph, video clip, or audio byte that answers your question. All your brand’s insights are accessed in one place—a single gateway to your enterprise knowledge.
I don’t need your data moved into my system. Through my automated integrations, I learn and remember all of the data stored across your internal files and systems. I can even connect to many popular third party subscriptions. When I answer your question, you will know just where I found it.
I automatically generate multilevel, filterable metadata, so there’s no need for humans to spend time manually tagging files. I can also locate documents based on chosen criteria, like document source, author, or publish date. I deliver focused answers from relevant content in record time, giving you a truly different way to search.
Through machine learning, I continuously learn and improve as you give me feedback. If for some reason I’m not giving you the best answer available within your data, you can use Lucy Assist and my dedicated support team will be put on the job to help us out.
That was just a quick overview of what I can do for you, but there’s so much more to cover. If you want to learn more about me, complete the form below to get in touch with my creators. We look forward to hearing from you!
Kate Schardt, Sr. Director of Ada Global Insights Platform at
PepsiCo is joined by Scott Litman, co-founder of Lucy, and Babita Earle, EVP of Enterprise at Zappi, to walk through Pepsi's quest to empower every employee with insight. Whether it's the importance of user-centricity in program design, or managing the breakneck pace of technology innovation within a complex vendor ecosystem, they'll share the highs and lows of Pepsi's ongoing journey to attain a true learning culture. You'll come away with a better understanding of the key barriers to insights transformation and practical steps to take to minimize them in your own journey.
Kate leads the Digitization Center of Excellence within the Ada Global Insights capability team. She joined PepsiCo more than 7 years ago and has previously worked in the Global Snacks division leading innovation insights. Before joining PepsiCo, she worked as a Client Consultant at The Nielsen Company in the BASES division where she helped her global CPG clients optimize and validate brand restages and innovation pipeline development.
At Zappi, Babita is responsible for looking after Zappi’s most important customers, collaborating on product design, digitization strategies and change management, with a goal to elevate the role of Insights professionals within organizations. Babita has more than 20 years industry experience, anchored mostly in tech, commercial and digital roles. Babita is a member of the Main UK MRS Board, as well as the advisory board of WIRe.
Scott Litman is an entrepreneur in search of new ways technology can advance the mission of chief marketing officers, advertising, and media agencies. From the early days of the Internet and the first websites, to business portals of the dot com era to the latest generation of 1:1 marketing — integrating sales, service, and marketing.