Lucy Pioneers Generative AI for Knowledge Management with New Feature: Lucy Synopsis

MINNEAPOLIS--()--Lucy, the world’s leading AI-powered answer engine, today announces the launch of Lucy SynopsisSM. The new feature enables Lucy to respond to users’ questions with a short summary of the best answers, equipping teams with the exact information they need in the moment to do their jobs and make better decisions faster.

Lucy uses generative AI to read and synthesize the millions of data points that she finds across an organization’s knowledge ecosystem and provides a unique two to three-sentence summary response that directly and accurately answers users’ questions. Synopsis is available within the Lucy platform and is fully integrated with Microsoft Teams, Slack, and other business messaging platforms. Users can ask Lucy a question in a private chat or mention Lucy in a group chat within the business messaging platform they’re already using daily, either on desktop or mobile, to get an immediate and summarized answer.


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