The Answer EngineSM acts as a user within Microsoft Teams and Slack and directly responds to employees’ questions, ending their daily scavenger hunt for information
MINNEAPOLIS--(BUSINESS WIRE)--Lucy®, the world’s leading AI-powered Answer EngineSM, today announced its new product LucyGPT. The future-forward technology leverages generative AI to instantly respond to users’ questions directly within a company’s messaging platform such as Microsoft Teams or Slack. She acts as a 24/7 subject matter expert (SME), providing unique and summarized answers and surfacing the information users need to efficiently and effectively do their jobs.
“Most enterprise data is unstructured, which makes it difficult for employees to find and use. The most common way employees search for information is to ask their colleagues basic questions through Microsoft Teams or Slack. This is a huge productivity killer. Over 85% of employees state it can take hours or days to get answers, if they get them at all. The repetitive queries take SMEs away from more valuable projects. LucyGPT is deployed within a company’s business messaging application of choice. She finds the information employees are looking for in seconds and brings precise answers to users when and where they need them most,” said Scott Litman, Founder and COO of Lucy.