Lucy, the AI-Powered Answer Engine(R), Now Available on SAP Store

MINNEAPOLIS, September 14, 2023 ( - Lucy® today announced that its AI-powered Answer Engine® is now available on the SAP® Store, the online marketplace for SAP and partner offerings. Lucy integrates with SAP Customer Experience and delivers a seamless and secure federated search to customers.

"Customers have complex ecosystems that hold their data. We have built an extensive library of connectors to natively search within all of the data types that are stored in these systems. A library that continually grows based on client and market needs," said Dan Mallin, Lucy's Founder and CEO. "Lucy democratizes institutional knowledge, securely making individualized access to information accessible across business units and geographies while allowing enterprises to reap the benefits of AI in an ethical and secure manner.

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Lucy is solving one of the most urgent and overlooked problems that exists in every organization: the daily scavenger hunt for information. She serves as the ultimate AI Answer Engine—getting you the right answer, at the right time, no matter where it sits in your organization. No searching shared drives, scouring documents and video assets, distracting colleagues and re-creating resources that already exist. She delivers answers from your internal data, tools, and subscriptions—whatever the format:

  • Federated search with automated data indexing
  • Ranks and prioritizes results
  • Role and attribute-based controls
  • End-to-end encryption and enterprise security
  • Retrieval-augmented generation (RAG)
  • Fourth generation, 5 patents, and proprietary tech

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