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Meet Lucy^®

Hi, I’m Lucy, your AI-powered assistant for enterprise knowledge management. (Nice to meet you!) I help instantly transform terabytes of valuable data into findable answers.

Lucy^® is an AI-powered enterprise knowledge management platform.

I’ll search your owned and licensed data sources and quickly return the most relevant answers. I’ll show the exact page, chart, paragraph, video clip, or audio byte that answers your question. All your brand’s insights are accessed in one place—a single gateway to your enterprise knowledge.

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Lucy^® finds the answers where
they live.

I don’t need your data moved into my system. Through my automated integrations, I learn and remember all of the data stored across your internal files and systems. I can even connect to many popular third party subscriptions. When I answer your question, you will know just where I found it.

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Lucy^® uses metadata and
document search.

I automatically generate multilevel, filterable metadata, so there’s no need for humans to spend time manually tagging files. I can also locate documents based on chosen criteria, like document source, author, or publish date. I deliver focused answers from relevant content in record time, giving you a truly different way to search.

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Lucy^® is always learning.

Through machine learning, I continuously learn and improve as you give me feedback. If for some reason I’m not giving you the best answer available within your data, you can use Lucy Assist and my dedicated support team will be put on the job to help us out.

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Learn More about Lucy^®

That was just a quick overview of what I can do for you, but there’s so much more to cover. If you want to learn more about me, complete the form below to get in touch with my creators. We look forward to hearing from you!

Client Stories: Ask Lucy vs SharePoint or Peers

Lucy Ai August 16, 2022

“The Lucy team have been integral in building the vision, successful rollout and growing adoption. Lucy is solving problems we didn’t even realize we had. What Ask Lucy (the AI-powered search) does is magical for us.”

-Sr. Manager Commercial Knowledge & Communities at Fortune 500 CPG

Project:

Lucy implementation and adoption for a commercial knowledge team within a Fortune 500 CPG.

Goals:

Build Lucy as the One-stop shop for Knowledge & Communities by changing current information gathering habits and creating internal fans:

Get time back
Stop interruptions of experts
Make more use of paid for research tools

Approach:

All the information needed could be accessed though Lucy
1st focus on tools currently used now in Lucy
Automate emails to drive users back to platform for news
Share monthly results and promote fans
Develop ambassador group to encourage peer use
Continually improve the platform based on user input and interaction

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Key Learnings
The three main Lucy features work together in generating traffic:

48% of users go on to read announcements driven by automated mails
46% uses Lucy for AI search and are doing multiple searches in one login
43% visit one of a kind published content and communities (paid research tools)

Ready to learn how Lucy can work for you?

Client Stories